We are still open and offering video consultations or in-store appointments. It is our commitment to support both new construction and retail customers in their efforts to create safe and healthy homes during this delicate time. The products we provide are essential to successful social distancing, as they give our customers a safe place to shelter and enable them to cook, clean, and store perishable items appropriately.
Over the past weeks, we’ve made it our mission to serve you safely by modifying our showroom, delivery, and install operations.
- All customers are screened at the door and anyone displaying cold or flu-like symptoms are kindly asked to reschedule their appointments.
- All display areas, meeting rooms, and bathrooms in the showroom are sanitized multiple times throughout the day.
- All administrative staff members have been working remotely since March 24.
Our showroom floor is staffed only with select sales representatives and designers.
- All members of our staff are following CDC guidelines on cleanliness, hand-washing, and social distancing.
- Sales representatives are offering video consultations and door-front sample drop-offs.
- No more than two team members are allowed on deliveries and all product deliveries are contactless.
- No more than four team members are allowed on an install at any given time.
If you have any questions regarding our policies during this time, please contact our Marketing Director at courtney @shoproyalflooring.com