Caring about your home is our job, but doing what’s best for the health and safety of you and your family is our ethical responsibility. Given the continued spread of COVID-19 in our community, we’ve decided to temporarily adjust our showroom operations and hours. Starting Friday, March 27th, we will be open by appointment for new construction and contractor business only. If you are currently working on a project with one of our sales reps or designers, please contact them directly for next steps.

How We’re Handling New Projects

If you were planning to start your home project in the coming days or weeks, we are still here to help! Our sales reps and designers are available for video consultations, virtual showroom tours, and will even drop off samples at your home. To get started, message us directly on Facebook or Instagram or contact Kyle Heatherington at kyle@shoproyalflooring.com.

How We’re Handling Deliveries and Installs

At this time, we are allowing only one driver per truck and install crews are limited to four or less members until further notice. Our team members are following CDC guidelines on cleanliness, hand-washing, and social distancing. If you wish to reschedule your delivery or install date, please contact your sales representative or email Kyle Heatherington at kyle@shoproyalflooring.com.

How We’re Handling Showroom Staff

All employees with the ability to work from home have been asked to do so since Tuesday, March 24th. This includes leadership, administrative staff, and select retail employees. Our showroom will be staffed by sales representatives and designers only until further notice and no more than ten employees will be allowed in the showroom at any given time.

If you have any further questions or wish to speak with someone regarding our COVID-19 protocols, please contact our Marketing Director, Courtney Ruge, at courtney@shoproyalflooring.com.

Thank you for your understanding during this delicate time. Stay healthy, stay safe, and stay home!